Our Multilingual Contact Center Outsourcing and Digital Engagement platform will help lower your operating costs and increase customer satisfaction. We use AI and messaging solutions with Video and Voice Customer Support to improve your customer's interaction experience.
We are a digital outsourcer solving complex Customer Experience challenges for the largest companies in the world.
We offer 24/7 global customer support services and trained staff around the world.
We have call centers globally ready to handle any task simple or complex.
Scaling technical support teams is difficult. Outsource your technical support to us.
Preferred Nearshore destination for Bilingual Spanish and English support
Leading English language destination for Chat, Voice, Video and Social Media support.
Preferred Nearshore destination for English Customer Service, Sales and Technical Support.
Emerging offshore destination for English Customer Service, Sales and Technical Support
Multilingual destination for English, Chinese Languages and other Asian language support.
High quality English language destination for Customer Service, Sales and Technical Support
We are a team of BPO experts, AI engineers, and Customer Experience gurus with over 75 years of experience, dedicated to providing the best level of customer experience for your companies. For us, every single customer is a VIP. Every customer matters!Learn More
There are over 10 million job openings with business owners complaining about the lack of workers. Despite the increase pay rate, there is still a labor shortage.
Fortunately, BrainCX recruit the best talents globally, and vetted them through a rigorous process. We hire and train
every person so you don't have to run into issues with culture, payroll, local laws, and other costly mistakes.
Greater operational efficiency is enabled by building automation through machine learning AI bots.
We are proud of our track record of being able to build and deploy AI that provide better customer experience.
There are a lot of different variables that go into outsourcing internationally. We are the experts in outsourcing, and can hire, build teams, scale, and handle international compliance so you can focus on what you do best, driving revenue.
We pride ourselves in Customer Experience and customer satisfaction. The best way to showcase that is what our clients have to say about us.